FAQ

What are my shipping options?

We ship worldwide via USPS. Standard shipping for all domestic U.S. orders is within 3-6 business days from shipping from our warehouse. Pre-Order items take approximately 10 business days to ship. Waist trainers and other fitness accessories are shipped from a separate warehouse and delivery make take up to 2 weeks after order is placed.

Why is my order delayed?

Once an order ships from our warehouse via USPS we do not have control over the delivery time. We process orders as soon as possible from our warehouse. However, on rare occasions, such as a holiday, it may take between 3-5 days to ship out.
How do I make a return?
Please refer to our return policy to confirm you meet the guidelines.